FAQ's

  • What are DTF transfers?
    • Answer: DTF (Direct-to-Film) transfers are a type of heat transfer where designs are printed directly onto a special film using a modified inkjet printer with white ink capability. The printed image is then sprinkled with a powdered adhesive, cured, and transferred to fabric using a heat press or home iron.
  • How can I place an order?
    • Answer:
      • If you are ordering 2 or more prints, the most cost effective way is to use our gang sheet online builder. Simply, upload your images, size them, input the quantity and hit apply. This will build your gang sheet. 
  • What is a DTF gang sheet?
    • Answer: A DTF gang sheet is like a superhero team-up for your DTF transfers!  It's a single sheet of transfer film that has multiple designs or copies of the same design arranged on it. Think of it as a "buy in bulk, print in bulk" strategy. Instead of printing each design individually, you strategically arrange them on one sheet to:
  • Save Money: You use less film overall, reducing material costs.  
  • Boost Efficiency: Print multiple designs in one go, saving time and increasing productivity.  
  • Minimize Waste: Less blank space on the film means less waste and a smaller environmental impact.
  • Can you help me with my images or designs?
    • Answer: Yes, we can help you with your designs, just email what you have over to Orders@LionDTF.com
  • Can you remove a background?
    • Answer: In some cases we can without lowering the resolution of the design. Please email the design over to Orders@LionDTF.com.
  • What shipping options do you offer:
    • Answer: We offer the full UPS shipping options. UPS Ground, UPS 3rd Day, UPS 2nd Day, UPS Next Day, UPS Next Day AM. Saturday delivery has to be requested. UPS does not pick up or deliver to business addresses on weekends. 
  • What are the advantages of DTF transfers?
    • Answer:
      • Vibrant full color: DTF produces full bright, vibrant colors that last.
      • Soft hand feel: The transfers have a soft feel on the fabric.
      • Durability: DTF prints are durable and can withstand repeated washing.
      • Versatility: Works on various fabrics (cotton, polyester, blends).
      • No weeding required: Unlike vinyl, there's no need to weed out excess material.
      • Fine details: DTF can reproduce intricate designs and fine lines
      • No setup: No setup process, or screens to purchase, order one or many with no extra fees.
  • What types of fabrics can I use DTF transfers on?
    • Answer: DTF transfers work on a wide variety of fabrics, including cotton, polyester, blends, canvas, and more.9 They are suitable for light and dark-colored fabrics.
  • How do I apply DTF transfers?
    • Answer:

NOTE: Set the temperature  of  Heat Press* at about:

  • 240 degrees for 100% polyester
  • 260 degrees for mix of cotton/polyester fabric
  • 280 degrees for 100% cotton and similar fabrics
    • *Temperatures may vary between  Heat Press
  • Pre-press for 5 seconds your blank apparel on the side you will place your design, to remove moisture & wrinkles.
  • Place your DTF Transfer on the apparel & cover with teflon or parchment paper enough to cover your entire DTF Transfer.
  • Heat press with medium pressure for 10 seconds.
  • Peel the transfer instantly & discard. If desired, you can completely wait for the transfer to cool, then peel.
  • Reuse the teflon or parchment paper and place on top of your design and heat press again for 5-6 seconds.
  • How long do DTF transfers last?
    • Answer: With proper application and care, DTF transfers can last for many washes, typically up to 50+ washes.  The durability depends on several factors like the quality of the inks and films used, pressing process, the washing practices, and the garment's fabric.
  • Can I wash garments with DTF transfers?
    • Answer: Yes, garments with DTF transfers can be washed. Turn the garment inside out, use a mild detergent, and wash in cold water. Tumble dry low or hang dry.
  • Why are my DTF transfers cracking after washing?
    • Answer: Cracking can be caused by incorrect heat press settings (time, temperature, and pressure), poor-quality materials, material shrinking or improper washing practices.
  • What is a "hot peel" transfer?
    • Answer: A hot peel transfer means you peel the film from the garment while it's still hot, immediately after pressing.  This helps achieve a strong bond and vibrant colors.
  • Do you offer bulk discounts on DTF transfers?
    • Answer: Yes, please fill-out our wholesale inquiry form….
  • What are your turnaround times for DTF transfer orders?
    • Answer: We print and ship within 1 business day, as long as the artwork is ready to print. Shipping time is determined by the shipping service that you select. We offer UPS Ground, UPS 3rd Day, UPS 2nd Day, and UPS Next Day. 
  • Do you offer custom DTF transfer printing services?
    • Answer: Yes, most of our printing is custom DTF transfers.
  • What are your shipping options and costs?
    • Answer: Shipping time and costs are determined by the shipping service that you select at checkout. We offer UPS Ground, UPS 3rd Day, UPS 2nd Day, and UPS Next Day. 
  • What is your return policy for DTF transfers?
    • Answer: We do not accept returns, as everything is custom to order. If we have made a mistake, please contact us within 48 hours of receiving your order and submit by email your photos of the mistake. We will review and reply back to you with our findings. We will not reprint because of a poor-quality file, low resolution artwork, artwork with backgrounds or the final product that you are pressing onto. When we have decided on a reprint, we will reprint all or part of your order and ship to you within 1-2 business days. 
  • Why are my DTF transfers not sticking to the fabric?
    • Answer: 
      • Heat Press: If you don’t use the correct pressing application, this could be the reason the DTF is not sticking to the fabric. These are hot peel transfers, so overheating can cause several issues, including not sticking to the fabric. Use the correct time, temperature, and pressure for your film and fabric. You are responsible for doing your own testing. Please refer to our pressing instructions for the recommendations from our heat presses. 
      • Fabric: Pre-press garments and be mindful of fabric types (some are trickier). You will need to adjust your pressing settings depending on the type of fabric that you are pressing. For example, 100% polyester is always pressed at a lower temperature than 100% cotton. We always recommend using pre-shrunk fabrics. 
  • Why are my DTF prints fading after washing?
    • Answer: 
      • Pressing incorrectly: pressing a DTF transfer incorrectly, particularly by using too much heat or too little pressure, can definitely cause color fading on the final print, as improper heat application can lead to the ink not adhering properly to the fabric, resulting in a dull or washed-out appearance.
      • Washing: Harsh detergents, hot water, and rough washing can all cause fading. Be gentle! (Cold wash, mild detergent, turn garments inside out).
      • Fabric: Some fabrics are more prone to fading. Synthetics often hold color better than natural fibers.
  • What makes Lion DTF different from other DTF suppliers?
    • Answer: This is a great question! It gives you a chance to really highlight what makes Lion DTF special. Here are some key differentiators you might want to emphasize:

Premium Quality and Focus on Detail:

  • Superior Equipment,  Inks and Films: "We source the highest quality DTF inks and films to ensure vibrant colors, exceptional detail, and long-lasting durability that you won't find with other suppliers."
  • Rigorous Quality Control: "We have a meticulous quality control process to ensure every transfer meets our high standards. We're obsessed with delivering flawless results."
  • Specialized Expertise: "We're not just another DTF supplier. We specialize in DTF and are passionate about helping our customers achieve the best possible prints.

Exceptional Customer Service:

  • Personalized Support: "We're not a faceless corporation. We're a team of DTF enthusiasts dedicated to providing friendly, helpful support to every customer."
  • Fast and Responsive Communication: "Have a question or need assistance? We're known for our quick response times and helpful guidance."
  • Building Relationships: "We're not just here to sell you transfers. We want to build lasting relationships with our customers and help them grow their businesses."

Innovation and Technology:

  • Auto Gang Sheet Builder: "Our unique online gang sheet builder makes it easy to create custom gang sheets, saving you time and money."
  • Cutting-Edge Products: "We're always on the lookout for the latest DTF innovations and technologies to bring you the best possible products and solutions."
  • Commitment to Improvement: "We're constantly striving to improve our processes and offerings to stay ahead of the curve in the DTF industry."

Focus on Efficiency and Speed:

  • Fast Turnaround Times: "We know your time is valuable. We're committed to processing and shipping your orders quickly and efficiently." Typically within one business day.
  • Streamlined Ordering Process: "Our website makes it easy to find the products you need and place your order with just a few clicks."
  • Reliable Shipping: "We partnered with UPS, a well trusted shipping carrier to ensure your orders arrive on time and in perfect condition."

  • How durable are Lion DTF transfers?
    • Answer: With proper application and care, our DTF transfers can withstand repeated washing and maintain their vibrant colors for a long time. We use high-quality inks and films to ensure durability. Currently, under the proper care, the can last 50+ washes.